Privacy Statement

JOCcooks (“I”, “me”, or “my”) operates the www.JOCcooks.ie website (the “Service”).

This page informs you of my policies regarding the collection, use and disclosure of Personal Information when you use my Service.

I will not use or share your information with anyone except as described in this Privacy Statement.

I use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Who is the Data Administrator

The Data Administrator for JOCcooks is John O Connor who is based in Ballyhimikin House, Nenagh, Co.Tipperary. He can also be contacted by email at jocxer@gmail.com.

What Information I collect from you

I will collect and process the following categories of data about you:

Information you give me. This is information about you that you give me by filling in forms on the website (Site), interacting with the Site or by corresponding with me by phone, e-mail or otherwise. It includes information you provide when you make an enquiry about my products and services or log a support ticket. The information you give me will include your name, address, e-mail address and phone number, as well as preliminary information about your business.
Information I collect about you. This is information that I collect automatically about your visit during your time on the Site. It typically involves technical information and is often collected using small data files called “cookies”. This information helps me to provide you with a good experience when you browse the Site and also to indicate where the Site requires improvement. More information on how cookies work, what cookies I use and why can be found in our Cookie Policy.
Information I receive from other sources. This is information that I receive about you if you use any of the other websites I operate. In this case I will have informed you when I collected that data if I intend to share those data internally. I will also have told you for what purpose I will share your data. This also includes information that I receive from third parties, such as business partners, sub-contractors in technical services, advertising networks, analytics providers, search information providers and so on. I will notify you when I receive information about you from them and the purposes for which I intend to use that information.

Social Media Platforms

I operate social media platforms. These platforms are, in most cases, operated outside of the EU and do not comply with current Data Privacy Act and subsequent GDPR provision although they may well conform to the U.S Privacy Shield protocol.

It is my process and protocol that any personally identifiable data gathered on these platforms is only in response to users interacting out of their own volition with my marketing pages. The contact is deemed as a legitimate business enquiry. The personal contact data is removed from the site once the enquiry is processed or the user has requested so.

Analytics

Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of my Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.

The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Behavioral Remarketing

JOCcooks uses remarketing services to advertise on third party websites to you after you visited my Service. I and my third-party vendors use cookies to inform, optimize and serve ads based on your past visits to my Service.

Google AdWordsGoogle AdWords remarketing service is provided by Google Inc.You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Facebook & Instagram: Facebook & Instagram remarketing service is provided by Facebook Inc.You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Uses made of the information

All information about you that I collect or receive, whether of a personal or technical nature, may be used by me in the following ways:

To carry out my obligations arising from any contracts entered into between you and I and to provide you with the information, products and services that you request from us;
To provide you with information about other goods and services that I, or our selected partners, offer that are similar or relevant to those that you have already purchased or enquired about, such contact will only be made by email or phone from which you can opt out at any time; To notify you about changes to our services;
To administer the Site and for internal operations, including troubleshooting, system and security updates, data analysis, testing, research, statistical and survey purposes;
To improve the Site to ensure that content is presented in the most effective manner for you and for your computer;
To allow you to participate in interactive features of my service, when you choose to do so;
As part of my efforts to keep the Site safe and secure;
To measure or understand the effectiveness of advertising I serve to you and others, and to deliver relevant advertising to you; and
To comply with my record keeping and information storage obligations and policy (please see the “Where We Store Your Personal Data” section below for more details).

Information we receive from other sources.

I will combine this information with information you give to me and information I collect about you.
I will use this information and the combined information for the purposes set out above (depending on the types of information I receive).

Disclosure of your information

I may share your information with:

Business partners, suppliers and sub-contractors for the performance of any contract I enter into with them or you;
Analytics and search engine providers that assist me in the improvement and optimisation of the Site;
Third party support services, such as, but not limited to project management tools, accounting systems and hosting data centre.
I will disclose your personal information to third parties:
In the event that I sell or buy any business or assets, in which case I will disclose your personal data to the prospective seller or buyer of such business or assets;
If I or substantially all of my assets, are acquired by a third party, in which case personal data held by me about my clients will be one of the transferred assets;
If I'm under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply my terms of use and other agreements; or
To protect my rights, property or safety, or those of my clients or others.

Where I store your personal data

All information that you provide to me is stored on my, or my selected business partners’, secure servers, and I will take reasonable steps to protect your information in accordance with this policy, including (without limitation):

Installing a secure firewall;
Using anti-virus protection software;
Encrypting data; and
Carrying out regular back-ups.

Unfortunately, the transmission of information via the internet is not completely secure. Although I will do my best to protect your personal data, I cannot guarantee the security of any data transmitted to the Site; and any such transmission is at your own risk. Once I have received your information, I will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the following rights under law in respect of your personal information:

The right to be informed about the collection and use of your personal information;
The right of access to your information to verify the legality of my use of it;
The right to request that inaccurate or incomplete information about you is rectified;
The right to request the deletion or removal of your information where there is no further reason for me to use it (such as you have withdrawn your consent or I no longer provide your children with education);
The right to restrict the use of your information;
The right to obtain and reuse the information that I have about you for your own purposes;
The right to object to certain uses (such as for marketing purposes); and
The right not to be subject to a decision that has a legal effect on you that has been based on an automated decision.

Should you wish to exercise any of these rights, you may do so at any time by writing to me at the address given below. I'm permitted to charge a small fee of no more than €6.35 in respect of my administrative costs.

If you would like to request the information I hold about you under a Subject Access Request (“SAR”) you can contact me at jocxer@gmail.com

If you feel that your rights have been breached in any way, you should contact John O' Connor at the address given above.

The Site may, from time to time, contain links to and from the websites of my partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that I do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to my privacy policy

Any changes I make to my privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to my privacy policy.